Legal & site information
Cookie Policy
What cookies task-rabbit.net sets, what each type does, and how to control them in your own browser. Read it with our Privacy Policy.
About this page
This Cookie Policy explains how task-rabbit.net uses cookies and similar technologies, what they do, and how you can control them. It should be read alongside our Privacy Policy, which covers how we handle personal information more broadly.
The site is operated by Taskrabbit, 425 Market Street, Suite 2200, San Francisco, CA 94105. Cookies matter here for a practical reason: when you browse handyman and home repair services, compare a Tasker's rating, or work through a booking, parts of that flow depend on the site remembering your session. The sections below explain which files do that job, which ones we could live without, and where the controls sit.
What cookies are
Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser on return visits, remember settings, and measure how pages are used. Some cookies last only for a session and are deleted when you close the browser. Others persist for a set period.
Two details are worth knowing before you read further. First, a cookie is not a program: it cannot run on your device, open files, or install anything. Second, it belongs to a domain, so the files task-rabbit.net sets stay scoped to this site, while files set by a payment or analytics provider belong to that provider. That distinction decides who you ask to remove them.
Cookie types on this site
-
Required
Essential
Sign-in sessions, form submissions, booking steps, security checks.
-
Optional
Performance and analytics
Which pages get viewed, how long visits last, where people get stuck.
-
Optional
Functionality
Remembered choices such as language or a location used for search results.
-
Provider
Third-party
Set by payment processing and analytics providers working on our behalf.
The list above is the full inventory for this site. Nothing else is stored for advertising or profiling purposes.
Always on
Essential cookies
These cookies are required for the site to function. They support login sessions, form submissions, booking flow, and security features. Without them, core parts of the site won't work.
In practice this covers keeping you signed in while you move between service pages, holding the details you typed into a request so a page reload doesn't wipe them, and keeping the booking steps in the right order from service selection through to confirmation. Security features also sit here: they help tell a real browser session apart from automated traffic. Essential cookies are set based on your interaction with the site and cannot be disabled through the site's cookie controls. Blocking them in your browser will stop the booking flow from completing.
Booking a handyman or a home repair visit depends on a working session
Performance and analytics cookies
These cookies help us understand how visitors use the site: which pages are viewed, how long people stay, and where they run into problems. The data is aggregated and used to improve the site.
Aggregated means we look at patterns rather than a named person's path. If a large share of visitors leave a service page without reaching the booking step, that tells us the page needs work. You can block these cookies through your browser without affecting core functionality, though it limits our ability to improve the experience.
Functionality cookies
Functionality cookies remember choices you've made, such as language preferences or saved form details, so you don't have to re-enter them. They also support features like remembering your location for search results.
A saved location is the clearest example: if you searched for a handyman near a specific address, the site can reuse that area next time instead of asking again. Disabling them may make parts of the site less convenient, and clearing your cookies resets those saved choices.
Set by other companies
Third-party cookies
Some cookies are set by third parties that provide services on our behalf, such as payment processing and analytics. These providers have their own privacy and cookie policies. We don't control the cookies they set, and we recommend reviewing their policies if you want more detail.
If you want one of those files removed, the request has to go to the provider that set it, not to us. What we can do is stop working with a provider whose practices we are not comfortable with. Payment processing is the case where third-party cookies do the most work, because the card details you enter at checkout are handled inside the provider's own secured flow rather than on our pages.
Your controls
Managing cookies in your browser
Most browsers let you view, delete, and block cookies through their settings. The exact steps vary by browser and device. Blocking all cookies may prevent parts of the site from working, including the booking flow. If you clear cookies, any preferences stored in them will be reset.
A practical middle path works for most people: allow essential cookies, leave analytics and functionality cookies in place if you want the convenience, and clear everything once in a while. If a booking page starts behaving strangely after you changed a setting, switching cookies back on and reloading the page usually resolves it.
Do Not Track
Some browsers offer a "Do Not Track" signal. There is no common industry standard for how sites should respond to it, and the site does not currently alter its behavior based on that signal. You can still control cookies through your browser settings.
Because that signal is inconsistent across browsers, the browser's own cookie controls remain the reliable place to make a decision about what stays on your device.
Changes to this policy
We may update this Cookie Policy when our practices change or when required by law. Updates will appear on this page with a revised date. Continued use of the site after changes are posted means you accept the updated policy.
If a change affects what we store or who we share it with, we will say so in plain language at the top of this page rather than only swapping the date. Our Privacy Policy and Terms of Service are updated under the same rule.
Questions about cookies or this policy can be sent through the contact page, by phone, or by mail.
Contact
Taskrabbit
425 Market Street, Suite 2200
San Francisco, CA 94105, USA
+1-415-555-0198
[email protected]
Monday – Friday: 9:00 AM – 6:00 PM
Send a cookie question